Warranty
All of our parts come with a full 1 Year Warranty unless an even longer warranty
is noted! If you have a defective part under warrranty, you will NEVER pay
shipping for both the defective and the replacement part. This feature
alone makes our warranty the best in the industry.
Most of our parts are new and have a zero percent failure
rate. If you believe you have a defective or wrong part, please
contact us and put in
subject line 'Warranty Issue' so that we may get you out a replacement. It is
our policy to replace ALL defective or wrong parts. We stand behind our parts
100%.
Our warranty policy is to charge a deposit on a replacement, equal to the value
of the part, and ship out a replacement. The deposit is refunded promptly once
we get the defective back. Again, our warranty covers shipment of the
replacement and return shippment of the defective. It does not cover
anything else . If the blades are damaged, the part is not under warranty.
Returning defective or wrong parts WILL BE treated as a standard return and
subject to a reboxing fee. No exceptions. See pictures below.
Please be sure to include some contact number(s) and email(s). Our techs
will contact you with troubleshooting tips or to arrange a replacement.
Warranty Claim
If you have
a problem with one of our parts, we will need to process a warranty claim. If
the part has not been installed, then please contact us and we can order
up the correct parts. If the compressor has been installed, then we will need
some paperwork from you to process the claim.
The following information must be faxed to (858) 587 8778
or scanned and emailed before any replacement can be shipped.
1. A cover letter with your name, invoice number and
problem. Ship to name if it was shipped somewhere else.
2. A
copy of the original repair order from the shop clearly showing a flush
being done and any accessory parts required being replaced. If these were
not done, the warranty will be declined.
3. If the other required parts were not purchased from
us, then a copy of the invoice for those parts needs to be included.
We recommend Contacting Us after you have faxed over the
paperwork to ensure we got it. At that point a representative can pull the
fax and process the claim
Legal Warranty Version
We warranty all automotive parts to be free from defects in material and
workmanship for the period specified on your invoice. It begins from the date
purchased. This warranty does not apply to parts unless the installation
instructions are followed in their entirety. If instructions are not available
the work should be performed by a licensed mechanic.
This warranty does not cover any expenses incurred in the
removal and / or reinstallation of the auto part. Specifically, this warranty
does not cover any expenses for TIME, RENTAL, OR OTHER PARTS not
purchased from us, or ANY LABOR. This warranty covers fixing
or replacing the part only. This warranty is offered only to the original
purchaser of the part. This warranty does not apply, and will be voided, if the
auto part sold has been damaged by abuse, misuse, accident, neglect, or
alteration, or if it has been repaired by anyone other than us. Your
warranty will be null and void if the part fails due to improper installation.
If the auto part sold should prove defective in material or workmanship within
the warranty period, return the auto part to us, postage prepaid, along with
your sales invoice. Your dated invoice will establish your eligibility for the
warranty. We will, at our option, replace or repair the compressor free or
charge and return it to you postage prepaid.
THE EXPRESS WARRANTY SET FORTH ABOVE IS EXCLUSIVE
AND NO OTHER WARRANTIES OR ANY KIND, WHETHER STATUTORY, ORAL, WRITTEN, EXPRESSED
OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE SHALL APPLY. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE
DESCRIPTION ON THE FACE HEREOF. THE CONSUMERS EXCLUSIVE REMEDIES FOR BREACH OF
WARRANTY AND OUR ONLY OBLIGATION ARISING OUT OF OR IN CONNECTION WITH BREACH OF
WARRANTY SHALL BE THOSE STATED HEREIN. WE EXPRESSLY DISCLAIM LIABILITY FOR
INCIDENTAL AND CONSEQUENTIAL DAMAGES CAUSED BY THE AUTO PART SOLD.